Refunds and withdrawal

Consumers may notify us of their withdrawal within 14 calendar days after purchase without giving a reason.

Email soporte@certifydeck.com from your account address and include the certification and purchase date. Never send full card details.

We will acknowledge the request and, where applicable, refund the original payment method without undue delay and within statutory deadlines. Purchased access will be removed when the refund is completed.

If content or access does not work as described, contact support. We will try to resolve the issue and provide remedies required for non-conforming digital services.