Study guide — MS-102

Configure your Microsoft 365 experience

• Configure your organization's tenant, including organizational profile and settings
• Manage domains and DNS records for a tenant
• Monitor service health and plan for service incidents

Manage users, licenses, and mail contacts

• Create and manage users individually and in bulk
• Import users using a bulk file and manage user properties
• Assign and manage Microsoft 365 licenses, including group-based licensing
• Manage mail contacts and mail-enabled security groups

Manage groups

• Create and manage Microsoft 365 groups, security groups, and distribution groups
• Configure group naming policies and expiration policies
• Manage dynamic membership rules for groups