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MS-102 · CHEAT SHEET

Microsoft 365 Administrator

Conceptos clave agrupados según el peso oficial del examen.

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1. Deploy Microsoft 365

25–30%

Configure your Microsoft 365 experience

  • Configure your organization's tenant, including organizational profile and settings
  • Manage domains and DNS records for a tenant
  • Monitor service health and plan for service incidents

Manage users, licenses, and mail contacts

  • Create and manage users individually and in bulk
  • Import users using a bulk file and manage user properties
  • Assign and manage Microsoft 365 licenses, including group-based licensing
  • Manage mail contacts and mail-enabled security groups

Manage groups

  • Create and manage Microsoft 365 groups, security groups, and distribution groups
  • Configure group naming policies and expiration policies
  • Manage dynamic membership rules for groups

2. Manage Microsoft Entra identities and roles for Microsoft 365

25–30%

Manage roles in Microsoft 365

  • Assign and manage Microsoft 365 admin roles, including custom roles
  • Delegate administration using administrative units
  • Plan and configure Privileged Identity Management for Microsoft 365 roles

Manage tenant-level identity settings

  • Configure and manage external collaboration settings (B2B)
  • Configure self-service password reset and multifactor authentication for the tenant
  • Plan and implement conditional access policies at the tenant level

3. Manage security and threats using Microsoft 365 Defender

25–30%

Implement and manage threat protection

  • Configure anti-phishing, anti-spam, and anti-malware policies in Defender for Office 365
  • Configure Safe Attachments and Safe Links policies
  • Investigate and respond to threats using Microsoft 365 Defender incidents

Implement and manage device compliance

  • Plan and implement device enrollment using Microsoft Intune
  • Configure device compliance policies and conditional access integration
  • Configure app protection policies for managed and unmanaged devices

Monitor and investigate security posture

  • Monitor Microsoft Secure Score recommendations
  • Configure alert policies and review audit logs in the compliance center
  • Investigate and remediate security incidents using Microsoft 365 Defender

4. Manage compliance in Microsoft 365

15–20%

Implement and manage sensitivity and retention labels

  • Plan and create sensitivity labels and label policies
  • Configure retention labels and retention label policies
  • Configure and monitor label analytics and auto-labeling

Implement and manage Data Loss Prevention

  • Plan and create Data Loss Prevention (DLP) policies
  • Configure DLP policy rules, conditions, and actions
  • Monitor DLP policy matches and configure alerts

Manage compliance using Microsoft Purview

  • Configure and run content searches and eDiscovery cases
  • Configure insider risk management policies
  • Configure communication compliance policies